- ¿HOW CAN I PAY OR WHAT ARE THE PAYMENT METHODS?
- ¿CAN I PROHIBIT AN ARTICLE I HAVE PURCHASED OR RESTORED AT BAMBORINA.COM?
- ¿HOW DO I KNOW THAT THE ORDER I HAVE MADE IS CORRECT AND REAL?
- ¿I WANT A PERSONAL ITEM, WHAT SHOULD I DO?
- ¿HOW CAN I KNOW OR LOCATE THE STATE OF MY SHIPMENT?
- ¿ HOW DO I BUY A PURCHASE IF MY CURRENCY IS NOT THE EURO?
HOW CAN I PAY OR WHAT ARE THE PAYMENT METHODS?
Using secure payment methods through Visa / Mastercard / Maestro / Paypal system and bank transfer
POS
• It is the payment solution to market the products or services on the Internet. This product, supported on the 4B payment gateway
• It allows obtaining the authorization of each card purchase made through the web pages of the seller. Additionally, this Virtu @ l POS allows real-time operations to be consulted at the end of the day and cancellations made.
Virtual TPV (online transfer made according to client and service)
• It is the payment solution to market the products or services on the Internet.
• It allows obtaining the authorization of each card purchase made through the web pages of the seller. Additionally, this Virtu @ l POS allows real-time operations to be consulted at the end of the day and cancellations made.
PayPal
• Allows businesses and consumers with email to send and receive payments online safely, comfortably and profitably.
• PayPal's network is based on the existing financial infrastructure of bank accounts and credit cards to create a global payment solution in real time.
Wire transfer
• It allows obtaining the authorization of each card purchase made through the deposit of the amount, in the web bank account of the seller.
• Additionally, this method of bank transfer or bank deposit on a web account allows the customer to consult the income effect on his account, obtaining a receipt from his bank, and may extend said receipt for the purchase made, in case require commerce.
• The confirmation of entry by the e-comerse will be extended and communicated to the client in the time stipulated by the bank, which usually embroiders between 48/72 hours of the transfer (does not include working days)
CAN I PROHIBIT AN ARTICLE I HAVE PURCHASED OR RESTORED AT BAMBORINA.COM?
Intellectual Property and industrail
- Bamborina.com owns all rights to the content, design and source code of this website and, especially, with limited character, the photographs, images, texts, logos, designs, trademarks, trade names and data They are included in the web.
- clients and users that these rights are protected by Spanish and international legislation on intellectual and industrial property Be warned.
- Furthermore, without prejudice to the foregoing, the content of this site is also considered computer program, and therefore, it is also applicable throughout the Spanish and European Community legislation in force on the subject.
- Total or partial reproduction of this website is expressly prohibited even by a hyper link, or any of its contents, without the express written permission of Bamborina.com.
In case of reproduction of our pieces:
- It is emphasized that the results of pieces reproduced by hand (compared to an original piece sold), are not exactly the same, as it is a reproduction made by hand and handmade. Understanding that in the reproduction of a piece ordered under personalization, its preparation will collect the details similar to the original or demanded design. Not exactly the same as the first piece.
- copying, reproduction, adaptation, modification, distribution, marketing, public communication and / or any other action that involves a breach of Spanish legislation and / or internments on intellectual property and / or industrial also is strictly prohibited as well as the use of web content except with the prior express written permission of Bamborina.com.
- Bamborina.com reports that no implied license or permit any of the intellectual property rights and / or industrial or any other right or related, directly or indirectly owned, with the contents on the Web.
Intellectual and industrial property
- Bamborina.com holds all rights to the content, design and source code of this website and, especially, with an enunciative character, about the photographs, images, texts, logos, designs, commercial names, data included in the Web
- Most of our articles are personalized, so a special industrial and intellectual manufacture must be set in motion.
- In addition, and without prejudice to the foregoing, Bamborina advocates and asserts its rights regarding the content of archives and photographic images produced before, during and after those works carried out and / or restorations made to personalized articles; As part of our archives regarding copy, reproduction, adaptation, modification, distribution, commercialization, public communication and / or any other action that includes the disclosure or example of our work, as well as contents of the Web as current Spanish legislation and / Or internments in matters of intellectual and / or industrial property and under the Law of protection of their data.
- Certain items are subject to stock availability. In case the requested item is not available in our warehouse, we will notify you by email. Delivery times on personalized articles will be 15 to 25 days, under pay and 50% sign. Always check delivery times and special conditions for these orders.
HOW DO I KNOW THAT THE ORDER I HAVE MADE IS CORRECT AND REAL?
Formalization of Orders
- Once formalized the order and confirmation of the purchase process, Bamborina.com will always send an email to the customer confirming the details of the purchase made and otherwise will be sent an email with information about their situation of no purchase or purchase outstanding.
- Bamborina.com has the highest security measures to guarantee the confidentiality of the communications between the page and the client. Transactional services work on a secure server using the SSL protocol that is activated from the initial page.
- The secure server establishes a connection so that the information is transmitted encrypted using algorithms that ensure that it is only intelligible to the client's computer and the page; in this way it is guaranteed:
- In the event that the product is not available and can not be acquired because it is sold out and can not be replaced after the order has been placed, the Member will be informed by email of the total or partial cancellation of the order. In addition to paying the amount of the item (s), as financial compensation.
I WANT A PERSONAL ITEM, WHAT SHOULD I DO?
In case of personalization, we recommend that you contact directly or by telephone, being able to do it through the WattsApp, to specify type of materials and measures, given that in these cases we give a closer service to capture your idea as a whole work on your project by a satisfactory result for you.
We will generate a series of questions about your idea, to specify budget ... do not forget that this marks you!
We inform you of the materials, formats and finishes that you require to express the idea.
We prepare a budget according to your purpose.
Once accepted, we began to materialize the project.
To do this, you must contact the hours of service:
Monday to Friday: 9.30 to 13.30 and 15.30-19.30
Saturday: 10.00 to 13.30.
Do not worry about calling us! Given that it will be without obligation and we will assist you in the same way. Remember that we also attend WhatsApp Telegram and IMO, making you feel close and always with you from the beginning to the end of your project.
In case you need to be called, let us know the schedule within the office hours and we will contact you without fail.
Think that when you tell us YOUR IDEA our machines start up ... we comment, we think, we advise and we exchange information, because to carry out your idea and turn it into a real project ... we commit ourselves, we try hard and we insist until we get it.
From customer service, you have an invisible friend, who, although you do not see his face, listens to you with attention and responds kindly and affectionately.
We offer you comfort with attention to your questions as a client, from WhatsApp and Telegram.
And we break the barriers of distance offering you attention from IMO, making you feel close and that we are always with you from start to finish in your project
We advise you without taking away your idea ... nurturing and strengthening your approach from the imagination, to condense all the criteria and achieve materialize what you thought imaginable.
We generate a series of questions about your idea, to specify budget ... do not forget that this makes you! And then the machinery begins
We make the drafts that are necessary until getting the idea on paper.
Once accepted, we began to materialize the project.
The finishes are not only original, they are also unique for each piece ...
HOW CAN I KNOW OR LOCATE THE STATE OF MY SHIPMENT?
With the intention of speeding up the information of the status of your shipment, we recommend that you locate your order, entering the address of Spain post and placing your reference number in the LOCALIZADOR ENVIOS section to know its status.
SHIPMENT LOCATOR
http://www.correos.es/ss/Satellite/site/aplicacion-4000003382119-herramientas_y_apps/detalle_app-sidioma=en_US
In the case of the United States of America:
Remember !!! That the shipment from Spain (origin), leaves from the post office Spain between 24 and 48 working hours (do not compute on Saturdays or Sundays) and when it arrives in the United States of America, the package is subject to US customs controls, that, due to the characteristics of the exhaustive control in the American customs and the massive arrival of shipments from many countries, a delay in delivery of 15 to 20 working days can be generated. (They do not count on Saturdays or Sundays).
¿ HOW DO I BUY A PURCHASE IF MY CURRENCY IS NOT THE EURO?
currency-exchange
When you make a purchase at bamborina.com, the change of currencies occurs automatically and depending on how the change is in the monetary stock exchange; We tell you that you can purchase an item and pay it directly in the online store, through VISA, MASTECAR, PAY PAL, BANK TRANSFERS or virtual POS (transfer requested), since the information will be automatically indicated, so you can decide at all times the acquisition of the product.
Yes for some reason! If you have an error in the chosen method of payment, we recommend you contact bamborina.com customer support, to facilitate a more efficient payment method and thereby expedite the process.
We remind you that if you are outside the European Economic Community, the purchase of your item will benefit from 21% OFF TAX or free of 21% LESS taxes (for USA, America, Switzerland, Andorra, Monaco etc. )
CANARIA, when considered a special case, will also benefit from not paying VAT, with its product being 21% cheaper.
For any other question or situation that prevents the purchase, do not hesitate to contact via IMO or Watts App during office hours customer service Spain
Customer Support